Telephone management systems (TMSs) have been largely under-utilised by many companies.
These applications are often procured, sometimes at considerable cost, with only one objective in mind -- to identify and cut unnecessary costs, while ignoring ...
There are some kinds of software you just buy: word processors, email clients and anti-virus packages are obvious examples. But when it comes to software that serves more specialised needs in the organisation, like financial systems, many people wond...
There are two good reasons to avoid any software implementation process that will take more than two to six months (at most). The first is cost: IT consultants don’t come cheap and the business case for your fancy new software can start looking sha...
It shouldn't be news to anybody when I say that the relationship between accountants and IT people is not always a happy one. Our priorities often conflict, each of us speaks a jargon that is impenetrable to the other and there's a lingering suspicio...
Isolated applications give no hint of massive legwork and explosive potential
The emergence of location-based services (LBS) on mobile phones is a much more important development than currently seems to be the case.
While novelty applications like...
Quite often one hears the argument that this or that technology may work wonders elsewhere, "just not in my company or industry". The problem, one hears, is that "we're too boring for Facebook", that "our customers aren't mobile and print their email...
Here in the ebook-making world there's a lot of to and fro about how much design matters when text is getting reflowed in different screens and applications, from tiny phones to 22-inch LCDs. Will book designers have jobs in a publishing world domina...
Since this is my first post on Tech Leader, I thought I couldn't go wrong with a top ten list. Don't worry, I'll try not to do it too often.
This list of software consists of tools I use almost every day. Some of them are better than their proprie...
"No economy can grow by excluding any part of its people, and an economy that is not growing cannot integrate all of its citizens in a meaningful way." - from South Africa's black economic empowerment strategy document.
At the end of May I start...
In general, open source refers to any program whose source code is made available for use or modification as users or other developers see fit.(it.jhu.edu/glossary/mno.html)
This is a less-confusing name for what is also called 'free software'. It...