Things change, sometimes very quickly and not always out in the open. So it is with hosted or cloud PBX solutions.
Since BMI-TechKnowledge published the latest South African PBX market report (April 2011), there has been a marked growth of cloud s...
Before Voice over IP (VoIP), life was pretty black and white. You had your office jockeys and your road warriors.
Office jockeys operated PCs, desk phones and faxes. Their jobs started and ended when they entered and left the premises. You could ge...
Telephone management systems (TMSs) have been largely under-utilised by many companies.
These applications are often procured, sometimes at considerable cost, with only one objective in mind -- to identify and cut unnecessary costs, while ignoring ...
Many companies today stipulate a need for "investment protection" in their telephony systems. In other words, they want the assurance that their phone system won’t require a full "forklift migration" at upgrade time due to "closed" standards, and t...
Doing business today, they say, is a bit like going to war. Would you fight alongside a soldier whose actions put you at risk? Would you let him reload your rifle, and can you trust him to have your back?
You'd think twice.
Then you probably agre...
Since the unbanning of VoIP in 2004 (viva la revolución!), it has grown from geeky pursuit to mainstream sensation; dodgy calls to carrier-class service. Recently, cheap, copious bandwidth further boosted VoIP, including cloud PBX offerings.
But no...
ICT industry heavyweight and internet specialist Rob Lith has been involved in the industry for the last 20 years. Coming from a strong sales background and with a lifelong interest in technology, Rob has an in-depth knowledge of internet markets, technology and products. He sees VoIP, location-based services and presence as the ”next wave“ of technological advancement. Rob started out in the retail sales business in London in 1978. Returning to South Africa to join Compustat in 1989, soon moving up to Durban to head up its KZN branch. He found a like mind in Steve Davies, who became his long-term collaborator. Rob extended his knowledge of the SA technology and internet business at internet Africa (which became UUNET, then WorldCom, then Verizon) before striking out on his own in 2003 to co-found Connection Telecom.
