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Users increasingly need to create accounts with logins and passwords on the sites they visit these days. This is because the web today is no longer a place just for brochure sites, but is increasingly a place for online applications and services like email, instant messaging, banking, social networking… you name it.

In the world of web 2.0, I am registered with so many online services these days, that I’ve lost track. Of course, nearly all of them require logins and passwords to unlock their rich functionality.

Apparently, the typical internet user these days has upwards of 21 different accounts that require passwords, says a British online-security consultant NTA Monitor in Wikipedia. Now I’m guessing that most people, like me, don’t come up with a range of different passwords for each and every one of the many accounts they sign up for — but tend to use the same password or at least similar variations.

The reason would be that keeping a separate password for each web 2.0 site that you sign up for would just be a nightmare. This especially so because it all has to be in your head. You shouldn’t write passwords down. Not ever. Not even on that little scrap of paper buried in the corner of your garden, north by north west, five paces from the mango tree, two paces from your mother’s favourite rose bush.

According to Wired, an analysis of the most common passwords found on 34,000 hacked MySpace accounts were: “password1, abc123, myspace1, password, blink182, qwerty1, fuckyou, 123abc, baseball1, football1, 123456, soccer, monkey1, liverpool1, princess1, jordan23, slipknot1, superman1, iloveyou1 and monkey.” Yes, would you believe that even “password” is still used these days. I was surprised I didn’t see variations of “secret” or common first names in there either. If you want to go further, here is a list of 2000+ of the most common passwords. (Yours there, perchance?)

So, here’s the thing that’s been on my mind (and forgive me if this is ridiculously obvious to you): Most sites require your email address as the login these days, instead of some other arbitrary login. Now if you had to combine your email address with your generic password (the one you use everywhere, including your email account)… hey presto… someone potentially has access to your Gmail or Hotmail account: the user name/email address AND password. Then from there, who knows what else?

Granted, there are many reputable online companies out there who protect these details like nothing else. But who knows what will happen? It just takes one disgruntled employee or a company going bust, that isn’t quite on the ball anymore. Security is not my area, but I’d venture an opinion that online applications have created a security nightmare. Yes, I know Firefox has a neat system that stores your passwords, but you don’t always access your account from that Firefox browser.

The solution? It’s simple, really. There is a strong argument to use similar passwords for all the little and big web 2.0 services you sign up to because practically, what else are you going to do? But I’d argue you should choose a completely new and separate password for your email account, your bank account and perhaps a key social networking service you use. Make those passwords the kahunas of passwords, keep them unique and separate from the other generic passwords you use on other sites.




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7 Responses to “The web 2.0 password crisis”

I use KeePass (Google it). It’s a windows program that keeps passwords encrypted with a master password.

For all my Web 2.0 services I use impossibly complicated passwords up to 16 characters long (that KeePass generates for you).

Just copy-paste your password out when you need to login… simple!

(Report abuse)

Mark on May 21st, 2008 at 3:37 pm

Like Mark I use Keepass, which is also available for Linux and probably for OS X as well.

I gave up using 16 character passwords though and reduced the length of default passwords generated a bit. The reason being that it is frightening how many web sites have poor handling of passwords that prevent you from logging in next time you try. You haven’t lost your password; it’s in your database but just doesn’t work. Here’s what happens. You provide your long password and are told that it was accepted, but the field they use to store the password is shorter than the password supplied. The correct thing to do would be to notify you the password you selected is too long and some sites do that but many more simply truncate it so your password becomes the first n characters of what you thought it was. I have settled on a length that still allows for sufficiently complicated passwords but has largely done away with the problem of truncation.

(Report abuse)

Steve Crane on May 21st, 2008 at 9:12 pm

I saw a very interesting technique on Lifehacker a while back, and I’ve been using it for the past year or so.

First you generate a string of 6-10 alpha-numeric characters as your password ‘base’ - the same guidelines as usual apply (make it impossible to guess, etc etc). The trick with it is that for every site or account for which you need a password, you append part of that site’s name to your password base. For instance if I were signing up for twitter I could use my base (’password123′) and add the first 4 characters of the site, resulting in ‘password123twit’.

The nice result of this is that you have a unique password for every account without having to track or store all of them. As long as nobody else knows your password base or your system, it *should* be bulletproof.

(Report abuse)

Jonno Cohen on May 22nd, 2008 at 2:23 pm

Matthew, totally agree with your comments and avoid using the same passwords for the very reason! I been using Google BrowserSynch (Google it :) Firefox plug-in for quite a while now. Stores your bookmarks, passwords and browsing history (all encrypted) across machines - try it, it works brilliantly.

(Report abuse)

Joey da Silva on May 22nd, 2008 at 4:39 pm

In the majority of cases I think you are pretty safe as the passwords stored on a large service are ‘generally’ encrypted. As policy I encrypt all user passwords on registration and wouldn’t have a clue how to decrypt them. Most developers I know do the same, it makes for a safer system (But don’t bet on this, rather safe than sorry).

And then of course there are efforts like openID, if better adopted, would be a great solution to all the above problems :-)

(Report abuse)

Robin Pietersen on May 22nd, 2008 at 10:10 pm

Hey Matthew, I’m pretty much doing what you suggest - my core email account password is different to all my other lesser logins.

Hopefully in the future OpenID will simplify things for us as it becomes more widely adopted.

This “one login to rule them all” approach seems to be gathering pace already as an option on many big sites, and there’s a Wordpress plugin for it too which you guys should check out: http://wordpress.org/extend/plugins/openid/

(Report abuse)

Luke Hardiman on May 23rd, 2008 at 8:12 am

SuperGenPass is …. super.

It generates a password for each site based on your master password, the site name, and a hashing algorithm. It guarantees upper and lower and numeric characters in every password (for those fussy sites).

Unlike Keeppass mentioned above, you don’t have to run a separate app, it’s a bookmarklet that’ll populate form fields for you automatically. Neat.

(Report abuse)

Russell Cloran on June 11th, 2008 at 7:22 pm

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Matthew Buckland is the GM of Publishing & Social Media @ 24.com. He is the former Mail & Guardian Online GM, and co-founder of award-winning blog aggregator amatomu.com and editorial blog Thought Leader. He has worked in the online medium all his working life literally from its inception in South Africa. He was one of the first new media graduates out of Rhodes University and has previously worked for iafrica.com, Carte Blanche (Interactive), Johncom (e-media) and the BBC Online (beeb.com) in the UK. He is a computer fundi and has had one since the age of 7 (ZX Spectrum 48k), where he spent most of his time creating computer games in BASIC. He has spoken around the world on online media issues, including New York, Germany, Kenya and London.
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