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Checked into my first hotel in Austin, a little one night stop before hitting the Hampton Inn and Suites with the rest of the SA delegation. My bag didn’t arrive — which carries on a long and stormy relationship I have with baggage. And airlines. Ahem. Delta.

Anyhoo, the Delta Airlines lady was wonderfully pleasant and I should be seeing my gear later.

Being a digital conference, I decided to give the whole location-based social networking thing a try as I undertook first explorations of the city. Luckily I’m on an iPhone, so these services are fairly accessible.

A little patience and a lotta battery life is all you really need (many thanks Darryl Bernstein for the life-critical iPhone extra battery pack).

Wow.

So this location-based thing really does make sense all of a sudden. Sitting in the hotel room, I switch on GoWalla and FourSquare and start checking out the live tips/comments and nearby places. Five minutes later I’m sitting in Jo’s coffee, a quaint cornerside cafe ordering the crowd-sourced favourite beverage.

While finding Jo’s, I was also relevantly and non-intrusively exposed to two offers that I fully intend on checking out.

* some “Sweet Leaf Tea” place will give me a free sample of a new iced tea if I show them my check in.
* the shop across the road (yes, I can see it) — will give a free something to every 5th check in from FourSquare.

(Definition — Check In: When the GPS on your phone identifies you at a particular location and you record that fact on a mobile application.)

The whole retail landscape changes when you have interactive discovery applications like these. Think SA is behind? Think again. Vincent Maher and his team at The Grid have been blowing this trumpet for a while.

Just need to increase the internet access levels…

Now. How to leverage. Would you “check in” to your local FNB branch? For a free coffee or a better interest rate?

Haha!




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Andy Hadfield is a digital native (can’t remember life without the Internet) and is fascinated with the impact it is having on our lives and businesses. An entertaining and compelling personality, Andy speaks with authority and insight about the new shape of life, work and play in the digital world.

Importantly though, he’s not a “techie”! Andy understands the hard realities of business, and delivers pragmatic, realistic lessons from the future, which every business will find valuable. His intensive front-line experience underpins these viewpoints.

He has played in every corner of the digital industry, launching his first startup at age 19 - getALife (gAL) was a social network before the word was even invented. The site was a political and community mouthpiece for South African students between 1997 and 2005 and was covered on every major media platform, including Time Magazine. It also has the dubious honour of being sued by Robert Mugabe.

He then spent the next 7 years honing his strategic skills across a range of industries, including finance, professional services, construction and media. With The Virtual Works, this included building the digital platform that underpins “The Deloitte Way”, a real time strategic assessment, staff engagement and reward programme. He was also involved in creating Africa’s first monetised niche social network (www.designmind.co.za) which drives communication and collaboration across the construction industry.

At First National Bank, Andy helped develop a team to manage digital strategy across the consumer banking segment. This included projects such as corporate crowdsourcing, the bank's first official FaceBook presence, a major overhaul of www.fnb.co.za and a world-class “Amazon-style” online sales system for financial products.

Since 2010, he founded and operates www.OneBigWidget.com, a boutique strategic consultancy and stable of pioneering digital projects. You can find him on www.andyhadfield.com or tweeting his love for cricket, wine and the new style of business on www.twitter.com/andyhadfield.
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