« Blog Home
1 Star2 Stars3 Stars4 Stars5 Stars
Loading ... Loading ...

Fleishman South Africa were kind enough to lend me a Nokia N97 for a couple of weeks. This phone was coming into focus for me as an upgrade competitor to the iPhone 3GS. Add to that, a fairly nifty digital marketing campaign and my interest was piqued.

Straight into it then …

Nokia N97

The PROs

* It’s a valiant attempt to integrate a full QWERTY keyboard with a touch interface. The best of both worlds argument may not apply when you have devices like the iPhone — but I maintain, if you type a lot, the iPhone will take some getting used to.

* It comes bundled with a lot of software goodies. JoikuSpot, the regime of uber geeks until now comes bundled with the Nokia N97. It’s a little app that turns your phone into the equivalent of a WiFi router (allowing you to connect with your laptop and other devices). That’s a nifty tool.

* It has a built-in iTrip. Or at least the Nokia equivalent — a piece of hardware that sends an FM signal out, allowing you to pick up music playing on your phone through the car radio.

* Sending an SMS is a breeze. It’s one of the only functions where the slide-out keyboard and the touch-screen work together. Type the text, move your thumb up a couple of centimetres and hit send on the screen.

* 32 GB seems to be standard.

The CONs

* There aren’t enough pros.

* The touch-screen just doesn’t compare to the iPhone. And perhaps it shouldn’t be. But this is a touch device that you really have to ruk ‘n pluk (translation for foreign visitors — push the hell out of the screen to get a response). Apparently, my geekier cohorts tell me it’s something to do with touch sensitive rather than the iPhone’s heat sensitive approach. Whatever it is — it doesn’t work well.

* It is buggy, buggy, buggy! I don’t know why the popularity and penetration of the internet in the First World has allowed companies to release sub-standard software — but they are. Push down an update and fix it all — yadda yadda. Just not good enough in my book. Firmware updates terrify the man in the street. I expect a phone to work — and the N97 required reboots every couple of days when it would hang while performing everyday functions.

* It’s made for right-handers. Har har you say? Believe it. The phone doesn’t flip to landscape mode when you lift it to your right ear, but if you’re affiliated to the left side of your head as I am, you’re often forced to wait for a very slow flip-back-to-portrait when asked to “press 1 to continue”.

As you can see, I’m a little more verbose on the N97’s failures. I was pretty happy to return to my E71 afterwards. Disappointing really, as since the E71, Nokia seems to have lost the plot a bit.

I hear good things about the N900 (or some other such triple-digit model). Pity, because even though losing the “techie crowd” really won’t dent their sales figures — I used to be a firm Nokia fan, and I’m steadily slipping to Apple Land.




Related Posts

14 Responses to “Nokia N97: The pros and cons”

Dont exaggerate the cons. It isnt that bad. You have just exaggerated everything here.

(Report abuse)

Anonymous on September 29th, 2009 at 6:12 pm

You dont need to ruk ‘n pluk at the screen to get a response. This review is misleading and inaccurate. The screen uses resistive technology rather than the capacitive technology found in iphones and touch pads in laptops. It has its pros and cons such as using a stylus or finger nail to get tap on very small links in webpages as opposed to the capacitive types which need a finger touch.

The software is less buggy with v12. But I do agree on that point- why the hek does nokia release a buggy phone and make us beta testers???

(Report abuse)

Anonymous on September 30th, 2009 at 12:21 am

So then whats the case?…. is it a good phone - or not. I am about to upgrade and my choices are iPhone or N97. My friends tell me N97, but my head says iPhone… ??

(Report abuse)

Charles on September 30th, 2009 at 9:53 am

@Anonymous1 - Really don’t think I’ve exaggerated the cons. They were a complete bug bear. Having to reboot a phone every 2 days when performing simple operations is not my idea of a good time…

(Report abuse)

Andy Hadfield on September 30th, 2009 at 4:06 pm

@Anonymous2 - yup those were the words I was searching for. The N97 will work GREAT with a stylus - but I think the iPhone has made the stylus an outdated method of interfacing with a device. I often had to “retouch / reclick” menu items just because I didn’t ruk it enough :)

(Report abuse)

Andy Hadfield on September 30th, 2009 at 4:08 pm

@Charles I wouldn’t recommend the N97 unless you hear a SERIOUS bit of chatter about big fixing in a software update. I need to try one or two blackberry’s to get a balanced view though…

(Report abuse)

Andy Hadfield on September 30th, 2009 at 4:09 pm

Other small things which annoy me about the n97.
The audio jack is at the top of the phone, which makes it awkward to put it and take out your pocket when earphones are plugged in. I usually put phone the phone in my pocket upside-down, so when I pull it out again it’s rightway up.

Also related to you left-handed point. I’m left-handed, and tend to get confused sometimes, but I found myself wondering why the screen doesn’t flip from portrait to landscape on all 4 sides of the phone, instead of just two angles.

Small things, but they really spoil the whole experience.

(Report abuse)

Miguel on September 30th, 2009 at 6:00 pm

As business user, i thought N97 will be perfect phone to upgrade to than iPhone, the option of actual keypad was far attractive, to my surprise and shock N97 is the crappiest smart phone on the market (Nokia, Blackberry and iPhone) mainly for reasons mentioned above and secondly for breaking 3 times since i bought it early august. Software malfunctions all the time, battery life is pathetic and constant jamming. I hate this phone and I regret my move back to Nokia fortunately my blackberry is still around.

(Report abuse)

Thapelo on October 7th, 2009 at 2:56 pm

Great article Andy, I’m an N97 user and I have to agree with the points you’ve made. I’m still not certain if this is _the_ device to get..

(Report abuse)

Chris M on October 8th, 2009 at 12:52 pm

I’ve had an N97 since its first release and updated the firmware, downloaded themes - works well and I’ve not had to ‘reboot’ the phone. The cons are a bit over done but I agree with the observations about releasing ‘test’ firmware when at a minimum the current version of the firmware should have been what was released when the phone was first made available - pressure to get into the market I suppose.

(Report abuse)

Nexus on October 25th, 2009 at 9:57 am

Unfortunately I didn’t spot this review earlier and upgraded to the N97 about two weeks ago. My sentiments are the same as to what is reported in the review. Should have opted for the Blackberry instead.

(Report abuse)

Wynand R on December 10th, 2009 at 10:50 am

N97 - Bought it a week ago. After lots of internet searching and decision-making. You guys make me tremble. I could not decide between i-Phone compared rival - but YES - 97 is NOT that good - frozen once this week - booted - still OK. I am a electronic gadget adicted person that HATE to pay for well marketed products - finding out there is much better at the same price

(Report abuse)

Leonard on January 15th, 2010 at 7:52 am

Agreed - the N97 is the worst phone I have ever owned. Bought mine just yesterday and already had to switch it on and off thrice. The camera doesnt respond at all - constant black screen. I am an avid Nokia fan losing confidence very quickly.

(Report abuse)

Imraan on May 2nd, 2010 at 11:31 am

My N97 - bought for R4500-00 Cash ~ it is really not worth the money - Software - 3/10 - keeps freezing - then a complete freeze up caused me to send it in - still fine now - but PLEASE to all those out there that has an “eye” to see - BEWARE! Nokia is not becoming weaker tech-wise - they are in a money flow currently keeping them up ~ which will not last long if this is what they sell - Better software update is not that difficult? Whats the problem - NOKIA - WAKE UP!

(Report abuse)

Leonard on May 4th, 2010 at 7:49 am

Leave a Reply

All comments must be approved by our editors, click here to read the editorial guidelines for comments. Please allow some time for our editors to approve your comment after posting.

Send me the Thought Leader daily newsletter

profile
Andy Hadfield is a digital native (can’t remember life without the Internet) and is fascinated with the impact it is having on our lives and businesses. An entertaining and compelling personality, Andy speaks with authority and insight about the new shape of life, work and play in the digital world.

Importantly though, he’s not a “techie”! Andy understands the hard realities of business, and delivers pragmatic, realistic lessons from the future, which every business will find valuable. His intensive front-line experience underpins these viewpoints.

He has played in every corner of the digital industry, launching his first startup at age 19 - getALife (gAL) was a social network before the word was even invented. The site was a political and community mouthpiece for South African students between 1997 and 2005 and was covered on every major media platform, including Time Magazine. It also has the dubious honour of being sued by Robert Mugabe.

He then spent the next 7 years honing his strategic skills across a range of industries, including finance, professional services, construction and media. With The Virtual Works, this included building the digital platform that underpins “The Deloitte Way”, a real time strategic assessment, staff engagement and reward programme. He was also involved in creating Africa’s first monetised niche social network (www.designmind.co.za) which drives communication and collaboration across the construction industry.

At First National Bank, Andy helped develop a team to manage digital strategy across the consumer banking segment. This included projects such as corporate crowdsourcing, the bank's first official FaceBook presence, a major overhaul of www.fnb.co.za and a world-class “Amazon-style” online sales system for financial products.

Since 2010, he founded and operates www.OneBigWidget.com, a boutique strategic consultancy and stable of pioneering digital projects. You can find him on www.andyhadfield.com or tweeting his love for cricket, wine and the new style of business on www.twitter.com/andyhadfield.
Technorati RSS
Andy's links
AndyHadfield.com
Home of a Digital Native
Real Time Wine
140 character wine reviews for the digital generation.
more posts
The greatest trick Steve Jobs ever pulled was getting us to use his phone as the benchmark for all phones. They make a good benchmark of course: best ...
You're going to hear a lot of talk about "ecosystems" as Windows Phone 7 (Microsoft's new SmartPhone Operating System) starts to gain momentum. An eco...
Ok, I'll admit it. I'm biased against the current crop of Nokia smartphones. I just think they're crap -- and maybe that's because I'm a "power user" ...
BROKEN BRAND PROMISE #1: With claims service so fast, it’ll be as if it never happened. BROKEN BRAND PROMISE #2: We care about you, and we protect ...
Reading an extract of Gary Vaynerchuk's new book, The Thank You Economy. You can grab the same extract here. First thoughts, it looks a lot better wri...
latest activity
Blog Statistics
Total reads 33414
Total comments 183
Andy's tags
advertisement
All material copyright of the author, or the Mail & Guardian, unless otherwise specified
Author Login
Afrigator