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The blogosphere often comes under criticism (and usually, rightly so) for knee-jerk journalism. Don’t research the facts — just the get the scoop and get something up. In comes the traffic and some poor sod usually clicks on the Google Ads. Not a great place to be …

However, when it comes to product reviews I think there may be a place for a gut-feel approach. When I’m in the market for a cellphone upgrade, I make the decision on a bit of net research, but mostly the time I get to spend with the phone in-store.

So here it is, my gut-feel reaction to the upcoming Nokia E71, kindly provided to me by WOM World. I jotted these points down after about an hour of playing with the phone — then used the device for a week, hoping to let my views settle slightly. The result was interesting. New phones are usually emotional brand decisions — followed all too often by remorse when it just doesn’t do what is required of it. Hopefully this guide sends you down the right path when that next upgrade comes around.

Enjoy.

Nokia E71 hands-on review for South African customers

An interesting little package. The Nokia E71 will no doubt compete for attention with the iPhone. So will everything else, I guess. But I’m willing to put this opinion forward: it shouldn’t. This phone won’t start conversations, but then the mobile user who is looking for a solid, high-performance business package usually doesn’t want to.

Nokia E71

Without setting the world on fire, the Nokia E71 fixes almost everything that was wrong with the E61. And that makes it worthy of consideration in my book. Specs are here.

Pros

  • Sleeker, better looking and a lot smaller. Titanium-like backing, jet black — much more attractive than the chunky E61 and E61i.

  • Much, much faster OS. This shouldn’t go down as a pro, because Nokia owes its consumers as much after the sleepy performance of the N-series and early E-series phones. But … you hit the menu button and the menu appears. Performance feels faster all over the place.
  • Keyboard improvements. Keys have got smaller, along with the phone as a whole, but have a much better tactile experience. And they don’t feel like they’ll start clicking and sticking like my current E61i.
  • Two-gig memory card.
  • GPS! Yes!
  • Camera spec moves up to 3,2 megapixels and now has a flash. A camera has never been an integral part of a business phone, in my humble opinion, but the flash just means it can now be used for the odd whiteboard-shot, head shot or anything you need to “jot down” visually.
  • Instant device search and application finder (think “start menu”) off the home screen. This is the first major software upgrade I noticed. Device content search is becoming de facto, and they’ve done a nice job here integrating application launchers with a file browser and a search function. This really opens up the content of the SmartPhone. Perhaps this will encourage more use of the hidden features that most S60s come with?
  • The web browser will remember user names and passwords inputted on web pages (à la Firefox/IE). Excellent. With mobile browsing becoming a part of business and social life, typing my Google password in three times a day was getting irritating, to say the least.
  • Bloatware can now be removed. Not sure Vodaworld would appreciate me uninstalling the bloatware on demo phones, but I had to try. It was a big bugbear with my E61i. Just can’t uninstall certain useless apps. The E71 happily deletes the bloatware. (See the converse issue of having bloatware in the first place, in the cons below.)
  • It has an encryption option for both the phone and the memory card — haven’t played with it much, but seems like a good idea.
  • It now autolocks! ‘Nuff said.
  • Two home screens. Looks interesting, but didn’t grab me.

Cons

  • Smaller screen. While this is a necessary evil, in order to get the device size down, I do miss the sheer screen real estate on the E61. Gmail certainly looks different.

  • New Symbian interface/icon design. I know they were going for gun-metal, chunky and web-like OS icons. It didn’t work. The facelift looks like a retro nod to Windows 3.1 and bothers me.
  • Smaller keys. That means more problems for fat thumbs. Where is the “perfect point” between actually having a QWERTY keyboard and keeping the keys big enough to hit? I’m not sure.
  • Fingerprints. The titanium-look backing marks worse than a black MacBook. It’s horrible. And oily.
  • No stereo jack. Evidently only N95 users are graced with this “ticket to the ballpark” of music-enabled devices. More than anything else, it just removes the device from my list of possible music sources. I don’t want to carry a bunch of earphones around — and I do want to play this through a speaker system.
  • Loads of bloatware pre-installed. Feels like you’re booting up a Dell, really. Give me an app I can use — not a welcome screen to tease and a $20 licence fee.
  • GPS! No! You’re in for just under R1 000 to get the maps working on the GPS. It doesn’t even come with a free trial month — hopefully this is something Nokia SA can fix.
  • You’re also in for around $16 to get full functionality out of the push-email app (EMoze) as well. Seems to work at the moment, but I gather it’ll expire given time.
  • None of the pre-installed themes makes it easy enough to read the push email. Black text on a scattered white-ish background. White text on a grey-ish background. Tut tut.
  • Fring (my choice for consolidated IM) and Gmail (the best mobile email app around) were giving problems. Fring just restarted the whole time and Gmail slowed down to a crawl. I gather these flaws will be fixed with software updates. Not too much to worry about.

Are you iPhone-obsessed? Don’t bother with the E71. It just doesn’t give the experience that Apple’s killer phone provides. If you’re not obsessed, and if you’re one of the experienced few who realise a phone without a keyboard will present problems when firing off large emails, then I would seriously consider this latest Nokia offering.

I don’t watch movies on my phone. I don’t need to rotate photos. I don’t listen to music on my phone. I don’t need to cover-flow my albums.

I need to check and type emails, browse the web (OK, so the iPhone does that pretty well), type SMSs, receive calls and get it all done quickly while not getting lost on the streets of Jo’burg. Did you hear the iPhone 3G doesn’t come with turn-by-turn navigation?

The Nokia E71 probably ranks as the sturdiest business phone out there. No fuss, no frills — just do the stuff you need to.




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20 Responses to “Nokia E71: A hands-on review for SA customers”

[…] […]

(Report abuse)

camera review on July 21st, 2008 at 7:54 pm

I wasn’t a big Nokia fan, until I was told about the wonders of the E61 . It was probably because my first phone at uni was an Ericsson and old habits die hard. I am now in the market for a smartphone. I was considering the P1 from Sony Ericsson. The Blackberry Bold also looks like a fine phone, but the E71 could be the winner in this category.

It is a difficult choice, as there is no perfect mobile phone. I guess I will spin a coin or go with the network provider that gives me the best deal.

Did WOW World give you an idea of the retail price of the E71?

(Report abuse)

Marcus Sorour on July 21st, 2008 at 11:37 pm

[…] on the Tech Leader site in South Africa, has had his hands on an E71 and took a novel approach to his review. Noting down the salient points after just one hour with the device, he came back to them a week […]

(Report abuse)


@marcus No idea on retail price yet… I’ve asked and will post here if it comes through. Don’t hold your breath though - WOM World seem to be a UK organisation that deals with Nokia stuff in the social media scene globally. And I’m knee jerk assuming getting an answer out of Nokia SA would be impossible…

(Report abuse)

Andy Hadfield on July 22nd, 2008 at 1:41 pm

Not bad. I’d still recommend something from HTC though. TytnII or the Touch Diamond. Yes, I know, Windows Mobile…. But the HTC interface has improved massively in the last few years and both models above come with the prerequisite GPS, +3MP camera, maps, push email etc.
Check out: www.htc.com
You can also order them sim free from uk sites like expansys.co.uk

(Report abuse)

Pierre on July 22nd, 2008 at 8:10 pm

My problem with the HTC is OS responsiveness. I’ve played with it a bit and the thing is just sloooow. Many would argue Windows Mobile is becoming really stable and a generally good mobile OS. But they gotta up the CPU in that thing…

(Report abuse)

Andy Hadfield on July 23rd, 2008 at 10:08 am

[…] Leader - E71 review for South African business users, via WOM […]

(Report abuse)

Nokia Daily News 07/22/08 | Nokia Daily News on July 24th, 2008 at 7:45 pm

i just had a look at the E71 its not a bad looking phone. My gripe i have is the key pad. Its tiny. I have the E90. Great phone for doing work work on and browsing the net. The features are similar. Yet nokia could have done better. Perhaps if the got the keys bigger and did a pull like the htc then it would have been a more attractive and practical phone. Yet looking at the E71 i could not help thinking is this the improved E61. I hope nokia will consider there next smart to be more windows friendly and interactive. I have a few great suggestions for nokia to improve on there smartphones. Yet first impression of the E71 is a good phone cant wait to actaully trying one out..

(Report abuse)

Denis on September 14th, 2008 at 9:15 pm

seriously considering buying one …
thanks for the inof here …

(Report abuse)

subcorpus on September 24th, 2008 at 11:35 am

I have had the E71 for a month now and it works wonders !Got it on mtns contract , came with a 2gig memory card (which is a rather large amount of storage ) and came with 12 months of free nokia maps SA ! Thats right 12months free !
The web browser is very impressive and user friendly.
The short-cut keys in the home menu and on the phone key pad is very useful . Just need some time to get used to but once you’ve familiarized yourself with them , they work wonders…
On the downside of the phone : the camera… which takes reasonable photo’s in the day … the night is the prob , even with night mode on, there seems to be a purple haze upon pictures.
The QWERTY keyboard is very nice ! Im very impressed with the illumination of the phone in dark conditions….
Everything is customizable , you just have to dig into the nokia guide book to find them , which is worth the fuss…
The back cover of the phone is VERY prone to fingerprints , but that didn’t bother me…
The E71’s cover case is nokia’s best so far…
The classy black leather outside with a red suede finish on the inside.
The most impressive thing about the device is its size and slimness ! My goodness is this thing thin !
I must say this has got to be Nokia’s best device… Apart from the E90 … And so far the best phone I’ve had in years . Did i not mention how many heads this thing has turned …

(Report abuse)

Harshaan on September 24th, 2008 at 7:40 pm

[…] A new Nokia E71 […]

(Report abuse)

Concise update in crazy times | FeistyFemale on September 26th, 2008 at 4:36 pm

I want to buy th e e71 cash, no contract.( Heard it’s +- R7000.00 ?) The GPS will be important for me. Is this voice active, and will there be any additional charges, to make use of this facility?

(Report abuse)

Stuart Leslie on September 30th, 2008 at 1:13 pm

my wife just bought me one……….

(Report abuse)

jeff on October 9th, 2008 at 8:45 pm

@stuart I’m sure you can get it on a fairly normal contract… It does voice dialing and turn by turn…

@jeff You are a lucky man…

(Report abuse)

Andy Hadfield on October 9th, 2008 at 11:39 pm

Thanks for this great, balanced review. I am considering both the iPhone and E71. I think for my purpose I will find the E71 more user friendly.

(Report abuse)

Elsie on December 1st, 2008 at 1:15 pm

Thanks for the info, busy trying to decide about upgrade and paints a more complete picture of the phone :-)

(Report abuse)

Byron on January 13th, 2009 at 4:47 pm

I eventually made a decision and purchased the Nokia E71 during November 2008. I have had minor wireless interference on the camera. It distorts some of my photos, but otherwise, the Nokia has been doing the productivity job it was designed to do. The voice quality is by far the best of any phone I have ever owned and the interface is ideal for Web viewing, email and using cool applications such as fring (www.fring.com). Folks with bigger fingers may have an issue with the keyboard, but most should find it easy to type. The handset feels solid and I would recommend this phone to my friends.

(Report abuse)

Marcus Sorour on January 13th, 2009 at 5:28 pm

I’m concidering buying this phone. I’ve read the US and europe user reviews and I’m concerned about the reception on the device. Has anyone experience any reception issues on 3g networks?
How does the device perform in voice calls?

(Report abuse)

Wai on June 11th, 2009 at 9:31 am

@wai My reception in South Africa has been faultless.

(Report abuse)

Andy Hadfield on June 11th, 2009 at 9:47 am

Morning. Please can you help me… I’m struggling with sending messages now & then (Unable to send message), I can receive messages, but not always reply on them, or send new ones…. been struggling with this problem for the last couple of weeks, and my service provider keeps saying that I need a software upgrade… please help with a website where i can download the correct software for my Nokia E71… Thank you & take care :-)

(Report abuse)

Natasha on July 13th, 2010 at 5:28 am

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Andy Hadfield is a digital native (can’t remember life without the Internet) and is fascinated with the impact it is having on our lives and businesses. An entertaining and compelling personality, Andy speaks with authority and insight about the new shape of life, work and play in the digital world.

Importantly though, he’s not a “techie”! Andy understands the hard realities of business, and delivers pragmatic, realistic lessons from the future, which every business will find valuable. His intensive front-line experience underpins these viewpoints.

He has played in every corner of the digital industry, launching his first startup at age 19 - getALife (gAL) was a social network before the word was even invented. The site was a political and community mouthpiece for South African students between 1997 and 2005 and was covered on every major media platform, including Time Magazine. It also has the dubious honour of being sued by Robert Mugabe.

He then spent the next 7 years honing his strategic skills across a range of industries, including finance, professional services, construction and media. With The Virtual Works, this included building the digital platform that underpins “The Deloitte Way”, a real time strategic assessment, staff engagement and reward programme. He was also involved in creating Africa’s first monetised niche social network (www.designmind.co.za) which drives communication and collaboration across the construction industry.

At First National Bank, Andy helped develop a team to manage digital strategy across the consumer banking segment. This included projects such as corporate crowdsourcing, the bank's first official FaceBook presence, a major overhaul of www.fnb.co.za and a world-class “Amazon-style” online sales system for financial products.

Since 2010, he founded and operates www.OneBigWidget.com, a boutique strategic consultancy and stable of pioneering digital projects. You can find him on www.andyhadfield.com or tweeting his love for cricket, wine and the new style of business on www.twitter.com/andyhadfield.
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